To say we are the leaders in this process would be an understatement. Not only did Image Wizards do metal prints before any of the competition, but our company has over 40 years experience in dye sublimation, innovation, product development and manufacturing – which has given us the time to figure out all of the do’s and don’ts of making aluminum prints. If you are looking for a partnership that will transform the way your clients see your work/product/brand, all while making sure you are kept in the loop with detailed press-proofs on the actual metal before the final order ships, then Image Wizards is the partner for you.
Why not? There are many advantages to printing on metal! Your photos have never looked like this before. When printing on metal there is nothing in front of the image such as glass or a frame to divert attention from the image. It is brought front and center with an incredibly wide and brilliant gamut. When you order one of our prints you will have two problems: 1) Your existing prints will want a metal upgrade, and 2) You’ll regret not doing it sooner. You have come to the right place!
How durable are metal prints? How do I clean them?
Metal prints are in a league of their own when it comes to longevity. Just like the name implies, they are durable! While we don’t recommend taking a key to the surface, general handling and cleaning will not damage the print in any way. In fact on the glossy finish we recommend cleaning it with Maguire’s car cleaner wax! It’s exactly like buffing a car! Don’t have car-wax? Isopropyl alcohol will do just fine! The only thing we do not recommend is showing the prints in direct sunlight for extended periods of time. There is some UV protection in the coating so if the print is hanging inside in front of a window and gets hit with sunlight several hours a day – that is completely fine.
Do you share your profiles? What do we do with the files?
Printing on paper and dye sublimation on metal are two very different animals. Our ICC profiles wouldn’t work for you unless you were sublimating with aluminum at home. When prepping your file just make sure that you are working in the Adobe RGB 1998 colorspace and that you are keeping an eye on your gamut warnings. What we typically tell our clients is to get the file the way you like it on screen, and that is ultimately what we will match to. If you are concerned about monitor/printer calibration you can send us a paper print that we will match to. This way all variables are removed and we will have an exact goal to shoot for!
How do I prep my file for metal? How do I know what finish to go with? What about proofs?
The great thing about working with Image Wizards. There is no difficult set-up, or any extra measures you would have to take apart from regular file work. At the end of the day we match to what we see on screen, so if you like the way it looks on screen send it in! Don’t try to over-sharpen or over-saturate. We will do what needs to be done to produce the image the way you intended! Just remember to keep your gamut warnings in mind (We use Adobe RGB 1998). If you are unsure of what finish to go with we completely understand! There are many finishes that provide many different feels/styles. We don’t charge you anything for a finish recommendation. So shoot us an email to email@example.com with the low-res image attached and we will let you know! Similarly, if you order a print on a finish not suited for the file or if we have any concerns for any reason – we will let you know! We wont just continue and take your money, we want you to be happy with what comes out of the box when it gets to you! This is why we offer free proofing with every order (there is a $5.60 flat rate for 48 state shipping)! The proof will consist of your print at the full resolution on the actual metal of your choice this way you know exactly what the final will look like before you pull the trigger on the big print! Please allow an extra 3 business days when proofing as it will give us time to get it ready. We accept a wide range of formats ranging from PSD, TIFF, RAW, JPEG and more.
File size does not necessarily determine photo quality.
We get asked very often “My file is 20mb, will it suffice for a 20×30 print?” The truth is we wont know until we get the file! We have seen 10mb files look better than some 50mb files! Your post production on top of the resolution you are shooting in all greatly affect the file-size. That being said if you are unsure of the maximum print size for your file you can check it by following these simple steps:
Whether you are using Lightroom, Photoshop…etc. the first thing you want to do is enable your on-screen-ruler.
After that set your actual file-size (dimensions).
Now get an actual physical ruler and hold it up to the ruler on the screen.
Once you have set the size and enabled the ruler, zoom in or out so that an inch on the screen ruler equates to an inch on the actual ruler. Some software allows you the option of automatically going to “print size.”
That’s it! The way your image looks when sized this way is a great indicator of what it will produce like on metal.
Do you have wholesale/reseller pricing?
Our pricing is actually very competitive! At first glance people assume we are more expensive but don’t let the competition fool you! When you are ordering your print they like to show you the price of just the imaged metal. When you start adding the mounting or framing, and the crate it adds up VERY quickly. With our pricing, what you see is what you get! We send you a completed product – and quote you as such. Crates are free for prints larger than 24×36. So when comparing us to them please make sure you are comparing the price on the completed fully assembled print! Everything is priced at a wholesale level. If you order often or order in large quantities we evaluate pricing on a per order basis.
Tell me about your shipping.
We can drop ship, blind ship – anywhere. Keep in mind when shipping outside of the USA pricing can increase quickly. When it comes to freight we have 10 different freight carriers that we can get quotes instantly getting you the best rate every time! We never include any paperwork with the order. The only thing that is included is a little note explaining how to clean the prints. If you want us to include your brochures, or any literature you have for your business we can do that too! Just let us know in advance. Every crate we send is brand new and in perfect condition. For large freight if you notice any damage you can refuse the shipment and it will be returned so we can file a claim. Should you receive a small package from us (Prints usually smaller than 24×36) and it is damaged when you remove it out of the package don’t worry! We can file a claim and get you a free reprint, we just need a few things:
Take a picture of the damage on the box, the damage on the print, and the shipping label.
Typical turnaround time is 2 weeks, and that’s with proofing and transit included. Should you need it sooner there is a 20% upcharge. If you opt for in-house proofing we still ask for the two week turnaround – however not proofing typically shaves off a few days.